Overview • Knowledge Base • FAQ • Beta Community • Release Notes • Report A Bug • Power Tips X1 Tutorial Forums.x1.com X1 Quick Start Guide Visit our support forums Read the latest about X1 from fellow users and X1's support team at the X1 Support Forums. Report a Bug To report a bug, please fill out the form below. Please read our ownership policy regarding submissions. *Required Fields First Name:* Last Name:* Email:* Subject: Bug Report Which X1 solution are you using?* Choose X1 Professional Client X1 Desktop Edition X1 Team Edition X1 Workgroup Edition X1 Enterprise Edition Unknown Version of X1:* Choose X1 Client 6.2.1 X1 Client 6.2 X1 Client 6.1 X1 Client 6.0 X1 Client 5.6.4 X1 Client 5.6.3 X1 Client 5.6.2 X1 Client 5.6.1 X1 Client 5.6 X1 Client 5.5.5 X1 Client 5.5.3 X1 Client 5.5.2 X1 Client 5.5.1 X1 Client 5.5.0 X1 Client 5.2.3 X1 Client Beta Earlier Unknown X1 Server 3.2 X1 Server 3.01 X1 Server 3.0 X1 Server 2.6 X1 Server 2.5.4 X1 Server 2.5.3 X1 Server 2.5.5 X1 Server 2.5.1 X1 Server 2.5 X1 Server 2.0 X1 Server 2.01   To find your version of X1, open the "Help" menu of X1 and click the "About X1" option. Operating System: Windows 98 Windows ME Windows 2000 Windows XP Home Windows XP Professional Windows Server 2000 Windows Server 2003 Windows Vista Windows Vista SP1 Email Client: Choose Outlook® 2003 Outlook® 2002/XP Outlook® 2007 Other Outlook® Lotus Notes® Eudora® Outlook® Express Netscape® Mail Mozilla Mail® Thunderbird® Other Component:** Server Client Deployment Manager Problem Area:** Installation Indexing Deployment Other ** Component and Problem Area only required for Workgroup or Enterprise Edition issues. Please describe the issue: Note 1: When you submit your information, comment or request using this form, you will be sent an automated acknowledgment. If you do not receive an acknowledgment, please let us know by sending an email to customerservice (at) x1.com. Note 2: If you are submitting a bug report, please include the files crash.log and emailscan.log. These files should be located (by default) in the following folders: C:\Documents and Settings\*username*\Local Settings\Application Data\X1 Desktop Search\ If you do not see the Local Settings folder, then: Windows 2000 or XP users: open Windows Explorer, click on Tools > Folder Options > View and make sure that "Show hidden files and folders" is selected. Windows Vista users: open Windows Explorer, press and hold the ALT key and click on Tools > Folder Options > View and make sure that "Show hidden files and folders" is selected. This form will only accept files with a .log extension. crash.log emailscan.log Write or Fax X1 X1 Technologies, Inc. 130 W. Union St. Pasadena, CA 91103 Fax: (626) 535-2701

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