To obtain technical assistance for one of our products, to learn how to upgrade, or to access our frequently asked questions, visit our product support resource center:
Find answers using our searchable help site.
Need help? Report a problem or request assistance by completing the X1 Submit a Case Form and we will be happy to help you!
Share product enhancements, feature requests or even bug fixes using the new X1EC Jira based interface.
Update your payment method, renew your product, get your license key, and more. (For technical support, scroll down)
Paid customers get a guaranteed initial response time (within 12 business hours) from our expert Customer Care team, PLUS access to any and all product upgrades during the term of your subscription.(For payment support, see Manage Account or Submit a Case above)
To report a problem, request assistance or to ask a question, fill-out the X1 Search Submit a Case form and an X1 Customer Care representative will contact you regarding your case.
If you don’t have a current subscription, you may still contact our Customer Care team, but response times are not guaranteed.
