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X1 Search Product Support

Welcome to X1 Product Support. Our goal is to help you find answers to your product questions. Download your copy of X1 Search here or browse our online help and community forums to get the support you are looking for.

X1 Search Installer

Reinstall X1 Search on your device with one click.

Download Again

Online Help

Find answers using our searchable help site.

Click Here

Community Forum

Find advice and tips from power users.

Click Here

Need Additional Help?

X1 Paid Support $19.95/yr

Get a guaranteed initial response time (within 12 business hours) from our expert Customer Care team, PLUS access to any and all product upgrades during your subscription.

New customers get the first year of support included with the license purchase.

Subscription includes access to dedicated support portal

  • Immediate access to product updates
  • Early access to new product releases
  • Ability to submit cases to our expert Customer Care team
  • Priority response to your initial case submission
    (12 business hours)
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Not current on X1 Paid Support?

If you don’t yet have an X1 Paid Support subscription, you may still contact our Customer Care team, but response times are not guaranteed.