X1 Social Discovery Support

Welcome to X1 Product Support. Our goal is to help you find answers to your product questions. Browse through our quick start guide, frequently asked questions and online user manual to get the support you are looking for. Need help? Complete the Submit a Case form and visit the X1 Enhancement Center to make feature requests.

With the recently released X1 Social Discovery update v6.0.1.2016 patch 2059, additional functionality is immediately restored to the Facebook Capture scanner. X1 will continue to address any remaining issues affected by the changes implemented by Facebook in a subsequent patch release. For questions related to the Social Discovery update, please Submit a Case at www.x1.com/support/x1-social-discovery-submit-a-case/. To read the complete update release notes, click here.

Quick Start Guide

Get started quickly with X1 Social Discovery

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Submit a Case

Need help? Report a problem or request assistance by completing the X1 Submit a Case Form and we will be happy to help you!

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X1 Enhancement Center

Share product enhancements, feature requests or even bug fixes using the new X1EC Jira based interface.

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User Manual

Access our searchable online user manual

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Get instant answers to your most frequently asked questions

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Need Additional Help?

Submit a case to contact our Customer Care team